Privacy Policy 2019-11-11T15:16:06+01:00


This section is dedicated to the protection of your private data on the website of Pompes Rütschi SA, registered under SIRET number 775 751 985 00026 and whose registered office is located at 61 avenue de Fribourg, 68110 ILLZACH (France).

Pompes Rütschi is committed to protecting your private data such as your name, address, telephone number in accordance with European Regulation #2016/679 and the General Data Protection Regulation (GDPR) applicable since 25 May 2018.

We attach the greatest importance and care to the protection of privacy and personal data, and to the compliance with the relevant legal provisions in force.

Contact form

When you contact us through the contact form at, we collect your name, phone number, and email address. This data is used to allow us to contact you following your request. Each form on the site limits the collection of personal data to what is strictly necessary. The data required to manage your request is indicated by an asterisk. If you do not fill in these mandatory fields, Pompes Rütschi will not be able to answer your requests and/or provide you with the requested services. Other information is optional and allows us to better manage your request and improve our communications and services to you.

In order to validate the sending of the contact form, you affirm that you have read our privacy policy through a checkbox. This information is kept in order to justify your acceptance at any time.

The data collected through the contact form is encrypted using the SSL security protocol provided by Let’s Encrypt, which provides more than 50% of the SSL certificates in the world, according to the X.509 standard.

Marketing by e-mail

With your permission, we may send you emails about our news, and other updates. This is approved by you by means of a checkbox in the contact form.

We never share your personal data with other companies for commercial prospecting purposes.

About Cookies

We use different cookies on to improve the interactivity of the site.

What is a “cookie”?
A “cookie” is a set of information, usually small in size and identified by a name, that can be transmitted to your browser through a website to which you connect. Your web browser will keep it for a certain period of time, and will send it back to the web server each time you reconnect. Cookies have multiple uses: they can be used to store your customer ID with a merchant site, the current content of your shopping cart, an ID to track your navigation for statistical or advertising purposes, etc.

Tarte au citron (Lemon Pie)
To manage the features that deposit cookies (described below), we use the plug-in tarteaucitron. This solution recommended and used by the CNIL makes it possible to centralize the collection of consent for the use of cookies.

You can thus at any time inform yourself and set your cookies to accept or refuse them by going to the “Cookie Management” tab at the bottom of your screen, throughout your navigation. You can indicate your preference either globally for the site or by service.

Internal cookies required by the site to operate

These cookies allow the site to operate optimally. You can oppose and delete them using your browser settings, however your user experience may be degraded. These cookies are exempt from consent request in accordance with the CNIL guidelines.

Cookie’s name Role Lifetime
tarteaucitron Saving your choices regarding cookie consent on our site 1 year
_icl_current_language Management of the choice of language (French / English / German) 1 year

Cookies for audience measurement and statistics

These are cookies placed by third party companies to measure the number of pages viewed, the number of visits, as well as visitor activity on the site and their frequency of return.

Matomo, the statistics tool used by Pompes Rütschi, generates the following cookies:

Cookie’s name Role Lifetime
Statistics 13 months

We have chosen to use the Matomo solution because it protects your privacy. This is the solution used and recommended by the CNIL.

Through them and their cookies, we collect data that allows us to improve your user experience on our site. We only collect an anonymous IP address to determine the city from which you are connecting. Pompes Rütschi can therefore under no circumstances trace back through this means to a natural person.

You can disable Matomo tracking at any time by this way:

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Third-party cookies to improve site interactivity

Our site relies on certain services offered by third party sites. These include, in particular:

  • Des boutons de partage (Twitter, Facebook et LinkedIn)
  • Des listes de tweets (Twitter)
  • Des vidéos diffusées sur le site (youtube, dailymotion)

Ces fonctionnalités utilisent des cookies tiers directement déposés par ces services. Lors de votre première visite sur, un bandeau vous informe de la présence de ces cookies et vous invite à indiquer votre choix. Ils ne sont déposés que si vous les acceptez ou que vous poursuivez votre navigation sur le site.

Comment paramétrer votre navigateur internet dans sa gestion des Cookies ?

Vous pouvez à tout moment choisir de désactiver les cookies en sélectionnant les paramètres appropriés de votre navigateur. La désactivation de certains cookies peut perturber la navigation sur le site.

For Microsoft Internet Explorer
Learn more about cookie management on Microsoft Internet Explorer

For Mozilla Firefox
Learn more about cookie management on Mozilla Firefox

For Google Chrome
Learn more about cookie management on Google Chrome

For Apple Safari
Learn more about cookie management on Apple Safari

For Opéra
Learn more about cookie management on Opéra

For more information on cookies, please visit CNIL website.

Embedded content from other sites

Articles on this site may include embedded content (e. g. videos, images, articles…). Content integrated from other sites behaves in the same way as if the visitor were to visit that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account logged in to their website.

Comments left on the site

When you leave a comment on our website, the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect unwanted comments.

An anonymous string created from your email address (also called hash) can be sent to the Gravatar service to check if you are using it. The privacy policy of the Gravatar service is available here: After validation of your comment, your profile photo will be publicly visible next to your comment.

If you leave a comment on our site, you will be asked to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

If you have an account and log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when your browser closes.

When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you tick “Remember me”, your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing an article, an additional cookie will be stored in your browser. This cookie does not include any personal data. It simply indicates the ID of the item you have just modified. It expires after one day.

Use and transmission of your personal data

If you leave a comment, the comment and its metadata are kept indefinitely. This allows you to automatically recognize and approve the following comments instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their user name). Site managers can also view and modify this information.

If you have contacted Pompes Rütschi or if we have had exchanges as part of our business relationships, your data is stored securely and used only by Pompes Rütschi. They are neither sold nor communicated to third parties.

In the event of prolonged inactivity of our business relationship (3 years from the end of the business relationship), your personal information is deleted. However, we keep certain data due to legal obligations (in particular accounting, litigation, etc.) in a secure and dedicated database.

The rights you have over your data

If you have an account, have left comments on the site or are in a business relationship with Pompes Rütschi, you can request to receive a file containing all the personal data we have about you, including the data you have provided to us. You can also request the deletion of your personal data. This does not take into account data stored for administrative, legal or security purposes.

How do you obtain my consent ?

When you provide us with your personal information to contact our company, we ask you to consent to the collection of your information and its use for this purpose only through the contact form.

If we ask you to provide us with your personal information for any other reason, such as marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to decline.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting or disclosing your information, you may notify us by contacting us by mail at Pompes Rütschi – 61 avenue de Fribourg, 68110 ILLZACH (France).

Disclosure of information

We may disclose your personal information if we are required by law to do so or if you violate our General Terms and Conditions of Sale.

How do we protect your data?

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, modified or improperly destroyed.

Links to other websites

You may leave our website by clicking on certain links on our website.

As such, Pompes Rütschi cannot under any circumstances be held responsible for the way in which your data will be stored or used on the servers of third parties. We advise you to review the applicable privacy policy of each third-party website to which you access through our website in order to assess how your personal data will be used.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are published on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if any.

Contact and Privacy Standards Officer

If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact us by mail at Pompes Rütschi – 61 avenue de Fribourg, 68110 ILLZACH (France).